Shipping Info

SHIPPING INFO

Your order will be shipped by Canada Post.

Postage and Handling Costs

Spend $50 or more? We'll ship your Havaianas for FREE! Spend under $50? We'll ship your Havaianas for a flat fee of $9.00 

NOTE: Transit time varies by region – please see below for estimated times.

DUE TO SHIPPING DELAYS WITH CANADA POST RELATED TO THE COVID-19 VIRAL OUTBREAK WE HAVE TEMPORARILY SUSPENDED ALL PREMIUM SHIPPING OPTIONS.

Expedited Parcel

• All "Expedited Parcel" shipped orders will ship within 24-48 hours of receipt. Orders received on Fridays, Saturdays, Sundays and Holidays will ship within 24-48 hours from the next business day.
• Delivery time varies dependent upon your location. Major urban centres can expect the minimum delivery time while northern regions and remote centres can expect the maximum delivery time.

Please note: Tracking information is provided in the Shipping Confirmation Email.

** We do not ship outside of Canada.

** Please allow up to 48 hours for your order to be processed.

** Orders placed on a weekend or holiday will be processed on the following business day.

 

Do you deliver to a PO Box Address?

Please call Customer Service at 1-800-588-4116 to provide the detail and to process your order.

How can I track my order?

You can track the progress of your order at any time by clicking the tracking link contained within your shipping confirmation email or speak to one of our friendly Customer Service team members here.

What happens if my items get lost in the mail?

If you have received a shipping confirmation email, but have not received your order within the specified timeframe, please contact CanadaPost here and quote your tracking number. You can find these details within your shipping confirmation email. You can track the progress of your order at any time by clicking the tracking link contained within your shipping confirmation email. If the matter is not resolved through the postal company, please contact the Havaianas Canada Customer Service team here for assistance.

Can I ship an order as a gift?

• Havaianas make the perfect gift and sending a pair to a special someone is easy! Just put the recipients details in the shipping section when you're checking out, but use your email, and include your details in the billing section.
•  or e-mail them a Havaianas Canada E-Com Gift Cards