What forms of payment do you accept?

We currently accept Visa, MasterCard, American Express&Paypal. Our online store accepts Canadian credit cards and valid Canadian addresses. All prices shown in CAD Dollars.

Do you charge sales tax on items/orders?

Sales tax will be charged on all orders

What are my shipping options?

Your order will be shipped by Canada Post. For more info please click here.

Will you ship to a PO BOX?

Yes, we can ship to a Canadian PO box.

Are there any shipping area restrictions?

We currently ship orders within Canada. Our online store only accepts Canadian credit cards with valid Canadian addresses.

What is Havaianas's Return Policy?

Your online purchase can be returned within 30 days of purchase, as long as it meets our guidelines; The product must have original hang tags, there are visible signs of wear and tear: product must be unworn. Include a copy of the order invoice with reason for return. Please click here for more info.

I want to return my purchase. What do I do?

Please visit our Returns & Exchanges section – click here

How can I check the status of my order?

Please check your shipping confirmation email for your tracking #. Click here for Canada Post tracking.